Pilkington Competition Rocks!

I have had quite an experience dealing with Pilkington Competition the last couple of weeks.

It started out when I ordered two FWB 300S’s from them a couple of weeks ago. They shipped one out that day and the second a week later.

They were shipped by OOPS. At this point, you can probably guess what happened. When I received the first one, I opened the almost pristine box and my heart sank. Somehow they managed to bust the stock into several pieces without causing damage to the box. They must have a special school where they train their drivers and handlers on how to do such.

I called PC the next morning and they were quite apologetic and sent me another stock. Well, when it arrived I discovered it also was broken! I strongly suspect that it was broken before shipment though. It was not as obvious a break and the person who shipped it out may not have noticed it.

So once again, I called PC up and they sent me another stock out that day. It managed to arrive safe and sound and I hope to put it on sometime this weekend. Just in case you are curious, the other air rifle arrived safe and sound despite OOPS’s best efforts.

I would not hesitate to do business with Pilkington Competition again. They have demonstrated to me they will go the extra mile. I doubt very seriously they made any profit on that deal, but they were determined I would be a happy customer.