I ask for a full refund on Mutant

I know Petr. Since before the Colibri debacle. Bought from him before, dealing primarily with his dad, Bori. Old school Bori who thinks a handshake is sufficient. I like that about him. Petr was trying to do too much. I know he had to leave his airgun business during the week to attend his main job. He told me he usually took TGAG work with him, things which needed his attention. I knew then it was too much for him to try to keep a job and run a business long distance. We talked about it several times. He knows how I feel\felt about it.

Petr sent me two samples of the Colibri, one after the first failed (even after being sent to Ernest Rowe to try to fix it). when the second Colibri had the same issues, I asked for and received a refund. So I know Petr will try to do whatever he can to make things right. I think he tried to make TGAG work, but the business required his full attention, and that was hard to do with him holding down a full time job out of town.

I’m currently waiting for him to service my Mutant Short. He sent a text saying he’s machining CZub barrels to the OEM length, and will get to my gun as soon as he can.He even told me why the other barrels were longer.I’ll only say he meant well, but guessed wrong about how they’d be received by some of the buying publi.c I ordered a CZub barrel from him so I expect to see my Short returned at the OEM length of 22.85 inches, and shooting like a laser. I know I’ll have to be patient. But I did tell him the weather is warming up. Besides, I admire those that have the Shorts that are performing well. I want some of that for myself.
Petr’s a nice man to talk with. We’ve had some good conversations about airguns. He may have been overwhelmed by trying to do to much, but I can say he never doubted what I told him, and gave me the benefit of the doubt when I told him of issues I was having. He meant well. I know that.
Darryl

That didn’t take long….

Scott you have a std. The standard mutants come with the CZ barrels from the manufacture. So i would expect one-hole groups. .

Great gun enjoy it.

The Topic at hand here evolves around the Shorty with shitty korean barrel that is labeled made in germany. Had you said you had a shorty with that barrel id be throwing the red flag.

You must be referring to this here scott… Yeh STD mutant…. they are tac drivers…. Lets not confuse the 2. the Shorty is the Mutant with the Barrel Issues…

1) To my knowledge, I have been told every previous dealing that Petr has made is in the process of being corrected, or has been corrected. A few guns got the wrong labels on them, some guys got rifles intead of Bullpups, the other guys got Bullpups instead of rifles, some got .22’s instead of .25’s. I’ll say this for the people who don’t know. I had nothing to do with these, and I am still injecting myself to help clear up their issues.

I was told that the original poster that has an issue with the shipping, had the same last name as another customer. Hence they kept thinking they shipped it. I can believe that happening, but it has been corrected or will be Monday.

2) I can only cure, what I know about. I have no way of reading 4-5 forums, and assisting to cleari up each and every Cluster @#$@Q that was done prior to my purchasing TGAG a couple weeks ago If I don’t know about it. I have spent many hours on the phone coordinating with Petr and his helper on correcting their mistakes. Again, to MY knowledge, all customers are in agreement as to the solutions.

While I’d prefer you contact the person who sold to you the rifle (Petr), I will continue to assist you in preventing any issues from falling between the cracks becuase I want to help if needed.

3) Those thad DO know me, know that I have always come through, QUICKLY, and at 100%.

4) I am out here in Arizona picking up inventory. I MIGHT be reachable as I am driving back this evening. As for now, we have been loading literally tons of pellets onto a large rental truck, along with the remaining Hubens, Vulcans, etc.

5) Anyone who asked for a refund, got a refund. I think Petr had possibly one refund in the last 2 weeks o so since I’ve had the business.

I am hoping that all issues will have been corrected by this weekend. Since I now have most of the rifles, I will be shipping from my place all new orders. These will be MY responsibility. I have 2 full-time helpers and they have a check-list with which to review for caliber, stock, all sorts of things to verify before shipping. We’re not perfect, but we do a pretty good job, as others will attest.

I know I have to ship a few guns that were mis-labeled and shipped to the wrong people. Hopefully, after this week everyone should be 100% satisied. I don’t know why all this happened so recently with Petr. Prior to the last 2 weeks, I thought TGAG had a good reputation, andthat I’d only make it better with my record by the fact that we are a full time store with 3 employees vs. a guy working the business as a side-job. Possibly Petr was over-whelmed recenlty, hence the issues, but we are all getting through it.

All I ask is if you aren’t getting a response from Petr, let me know.

p.s.While I was loading boxes at Petr’s, I saw he was machining barrels for the Mutants. Note: While Peter has gotten out of the business, he is selling off his Mutants as personal sales. While I didn’t feel like purchasing a business, only to have the owner directly compete with me, part of the deal was that Petr got to sell the Mutants in his inventoy by himself for a limited time. I have a few of my own in stock for now anyway. BTW, ask ScottM what HE thinks of the Mutant with stock barrel he got from me. One-hole groups!
I hope he finds this post.

Call Fed Ex and have them use your address to see if a package has been sent to you. Tell them you were not given a tracking number by the sender

I have been in correspondence with Jeff from TGAG which is now owned by Joe B. I’m assuming Jeff works with Joe??? I was asked to send back my barrel for a CZ. Because of the history with TGAG, I was apprehensive about doing just that. I asked them to send me the barrel first so I can check it for myself. Ordinarily, I would do as instructed but like I said I a bit afraid of the outcome. Im going to work with them for now and send them the “made in Germany” barrel because Joe B. now owns TGAG. I expect Joe to make it right because I have good buying history with his company.

Yeah, I was initially pissed because of the bait and switch but at least Joe is trying to make it right by sending me a CZ barrel. Everything will be alright only if the CZ barrel performs as it should. I will post updates. Luckily, Joe is only about 60 miles from my home which should expedite the process… I hope 😐

One other thing, the mutant short is worth it. Otherwise, I would have returned it as soon as I found out it had a fugazi barrel. I agreed with Keyser, old- TGAG did Taipan wrong.

Gabe