Shooting Chrony: BEWARE FALSE WARRANTY
Has anyone gotten the run-around with their 3 year warranty?
I shot the rear sensor and cracked its housing the very first day! Damn. Lo and behold if it didn’t affect its performance. That was a relief. About 1 1/2 years later the Liquid crystal display stopped forming the last two digits fully. It was over a year so I figured that it was out of warranty and lived with the faulty display. When I bought my .25 Marauder, I was re-reading the manual and was pleasantly surprised that the warranty was 3 years. So, I sent back to them. They failed to contact me…I had to track them down. They didn’t answer their phone all day yeaterday, 8/3/2010.
I spoke with someone today who is telling me that the cracked sensor is why the display isn’t working properly. WTF??? They are giving me the “inurance company we-don’t-want-to-honor-our-end-of-the-deal” dance. They want $30 for the display, $10 for a new rear sensor that it doesn’t need, and $9 to ship it back to me.
What are you experiences with Shooting Chrony? Post them here, maybe we can help our friends to not get burned by SC.
Which chronographs and their companies have worked out well?
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I have had great luck with them. I can understand their position because I bet everyday people are trying to scam free parts/service.
Maybe there is someone else at the company you can discuss this with and explain the problem and get it covered.