Q:

Ed Gun Tony wants to know

He has asked me in a PM

“When do you plan to stop cursing, inpoliteness and blackmailing in this forum? ”

I told him to ask on the forum what he can do to get all of this to stop.

So what does the TAG think?

Please post your suggestions here.

EdGun

All Replies

Viewing 15 replies - 1 through 15 (of 41 total)

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A member contacted me to let me know that the EdGun packaging has improved and the gun is better protected. Here are a couple of pictures of the packaging.

Good to hear, so this post gets unlocked

quote Ed:

quote WalkonKing:

Remember they do not pay one single cent in any way shape or form. All we expect is for them to take care of their customers the way the rest of us do here on the TAG.

Why should we do them any favors if they are not going to take care of our members?

The delivery is made by the shipping company. My and Tony’s responsibility ends at the moment Tony gives the box to the shipping agent. Someone got the problem with the delivered goods! Push the shipping agent. The company fucked you off! Well, too bad, the only thing is to push the sender. Good logic. I am not going to take responsibility for the fricks working in UPS or some other company. Not at all. The client doesn’t like what happened? What is the problem, Tony offered him to return the gun and refund the money? What’s wrong? He is not satisfied either with the gun or service — take money and run away to the better manufacturer/seller.

To me the issue is closed. Client either returns the gun and gets the money, or push the UPS to pay the broken by their idiots stock and got new a one.

PS. And yes, revealing the PM is considered as a very bad thing, at least here, in Russia, I don’t know maybe that is OK in US…

Well there you go! They take NO RESPONSIBILITY once the package is sent.

The solution is a full refund

PS…. I run this place and Bad or Not… I don’t let people force me to do things either. I want people to know that we do not approve of such a BAD SHIPPING POLICY.

And if anyone has a problem with the TAG sticking up for its members on an issue like this….Tough Shit.

This thread will be saved and locked so people know the risk they are taking when placing an order.

All I have to say at this point is I will never get another Edgun period.

I loved the one I had and hoped to get another in the future. Even contacted tony a few months ago about a .25.
I do not agree with Ed or Tony. Your responsibility ends when the customer gets what he paid for, not when you put it in a box and ship it off.

You guys made a HELL OF A LOT OF MONEY from this forum and are very lucky they started a section just for you. Bad business my friend, all around.

Customer service is very important especially when spending so much of something that is not necessary.

BYE BYE EdGun section I will not be back. (except maybe to check up on the thread, it is just too juicy to leave in the middle)

Be warned that ANY shipper in the USA will throw the packages around without any care and do everything in their power to deny an insurance claim. This isn’t just a UPS thing (postal/government workers can be ever worse!). These issues may occur again regardless of which shipper you decide to use if the packaging isn’t changed.

I can deal with a little extra $$ for better packaging to insure that my rifle will arrive safely. I’d rather pay that then have to send anything back and start the wait all over again. 🙁

I’m beginning to think that this return policy would be a non-issue if there were a large and steady supply of EdGuns coming in… It’s the wait that makes returning the rifle a near non-option.

So why has this information not been posted by those that received busted stocks? 😕 You guys got some ‘splaining to do! 😯

quote WalkonKing:

If we did nothing and said nothing people would be complaining we were protecting the Edgun company.

Here we go again. What kind of responsibility forum takes in case people discuss anything on forum? I don’t sell guns here directly, more over people, who hasn’t been registered here come to TAG because they heard on different forums that “Go to TAG they are nice guys and will tell you about EDguns….” That is just a place where people communicate, that’s it We have the same situation about 8 years ago in Russia, there was a great airgun forum at airgun.ru address, everybody came there, there was many and many interesting topics and then, one day, administration decided that visitors discuss things in a wrong way, they began to push them to the “right” way, well just half a year and that, the biggest and most interesting forums in RuNET stops, everybody, who brought there content just left it, now nobody knows about it. That is what happend when administration begin consider themselves as GOD.

I have my own forum, more then 8 000 people registered, more then 250 000 messages for 5 years. That is forum just a SINGLE manufacturer not a multyforum (by the way, Naser, there is an English section there) and I know how accurate the administration should be to keep the order and keep the visitors 🙂

You participation in this issue is too far from the real wish to help. The client was told he can take refund. He didn’t want it, but that is the only thing we can offer him. And whatever you or other person tell or do on this issue the result will be the same as it was offered from the begining.

quote Naser404:

quote WalkonKing:

We put up a forum solely for the Edgun users here and the Edgun company has received free advertising and made money by its existence here on the TAG.

I mean come on they have had a FREE ride here for long time and what they have saved in advertising and maintain a website here.

Remember they do not pay one single cent in any way shape or form.

The intentions are very clear here. If you want to get paid, just say so, no need to bash the Edgun when they sold 1000’s of rifles & 2 or 3 came with a broken sTock!! After all we all seen the 100 of videos of the guys working @ UPS & other companies & how they throw packages around.

Also remember that forums make money from ads & no one puts ads except if they had good traffic & I think Ed forums brings you loads of traffic & not the other way around, he does have a forum already & it’s easy to make an English section.

Your loss not his.

Nasser,
No one is bashing the Edgun. People want to receive their $2000 rifle no broken……Period.

If we did nothing and said nothing people would be complaining we were protecting the Edgun company.

The rest of your post is nonsense.

If you want to swap stocks with someone do so.

quote synopsys:

Can you confirm that you will or will not be changing the packaging in the future?
Thanks.

The package was appropriate for all the time we used it (hundreds’ guns). Tony and I considered American post service as service clients can trust on, and based on that trust was the packing. Now we see that UPS is not the company we can trust on, we took it into consideration and take the measures to make the delivery more safe in the future. If those measures would cost me — we put it in the price. To tell you truth I am shocked with what happened, especially with the first case when the UPS guys opened a parcel, then bag, broke the stock and zip. I could expect it from Russian post office but never expected it from Americans. They opened my eyes to the real world..

quote WalkonKing:

We put up a forum solely for the Edgun users here and the Edgun company has received free advertising and made money by its existence here on the TAG.

I mean come on they have had a FREE ride here for long time and what they have saved in advertising and maintain a website here.

Remember they do not pay one single cent in any way shape or form.

The intentions are very clear here. If you want to get paid, just say so, no need to bash the Edgun when they sold 1000’s of rifles & 2 or 3 came with a broken sTock!! After all we all seen the 100 of videos of the guys working @ UPS & other companies & how they throw packages around.

Also remember that forums make money from ads & no one puts ads except if they had good traffic & I think Ed brings you loads of traffic & not the other way around, he does have a forum already & it’s easy to make an English section.

Your loss not his.

quote Riverside:

Keep stirring that pot there WOK
must be hitting the Zima early… 😆 😆 😆

This is my pot to stir any way I see fit and I don’t drink alcohol at all and never have.

If we did nothing about it you would be crying about that as well. Maybe you should go back an bitch about Roachcreeks big bore trigger some more and slam that manufacture like you did in the past or moan and piss about Crosman some more.
🙄

Can you confirm that you will or will not be changing the packaging in the future?

Thanks.

Hmmmmmmm….
Thanks Ed…Veerry interesting, so it seems the folks with broken stocks were given the opportunity to return the rifles for refund

I would say THAT’s CASE CLOSED

I operate the same way
you don’t like something you buy from me RETURN it for a refund
have had a few assgrabbers over the years that wanted to negotiate after point of sale…nope, return the damn product for refund

This has gotten Way out of control in my opinion

quote WalkonKing:

Remember they do not pay one single cent in any way shape or form. All we expect is for them to take care of their customers the way the rest of us do here on the TAG.

Why should we do them any favors if they are not going to take care of our members?

Wow! I am VERY surprised! Let me remind you as everything happened with EDgun on TAG. Someone wanted to discuss a new gun, then other people joined and topics about EDgun spread out all over forum. Then I got a proposal about opening a special branch about EDgun. Nobody talked about the adv or sells or anything else. I considered it as the owner of the forum decided that EDgun and bullpups topics would be interesting for other people and to make it more comfortable to talk about it decided to put all this topics in one branch. That’s it.

Nobody from the administration of the forum asked me about anything, neither issued any other conditions. I took part in this forum as ordinary user, talking with people and finding here many friends. Now it turned out that I asked the administration about making a special branch about my guns, used TAG as free of charge adv, sold my guns through forum etc, etc, etc. Fucking tricky Russian used naive Americans to got money. Great! Thanks a lot, guys.

Well, you can delete all the topic and prohibit appearance any EDgun topics or even ban people for saying EDgun on TAG, you have full rights to do that. The only thing you cannot do to force me in doing what I consider wrong.

The delivery is made by the shipping company. My and Tony’s responsibility ends at the moment Tony gives the box to the shipping agent. Someone got the problem with the delivered goods! Push the shipping agent. The company fucked you off! Well, too bad, the only thing is to push the sender. Good logic. I am not going to take responsibility for the fricks working in UPS or some other company. Not at all. The client doesn’t like what happened? What is the problem, Tony offered him to return the gun and refund the money? What’s wrong? He is not satisfied either with the gun or service — take money and run away to the better manufacturer/seller.

To me, American market is almost zero profit, taking into consideration the fucking Russian legislation, fucking European legislation, fucking logistic etc, etc, etc. I thought that US market has good potentiality for my FUTURE work not for the present. Well, nobody wants my guns at US any more – I don’t care, there are many other countries where I can sell them with much less problems and much more profit, just because they are closer to me. But I NEVER allow people to force me in doing something I don’t like to do and I don’t care about money, profits and other shit.

To me the issue is closed. Client either returns the gun and gets the money, or push the UPS to pay the broken by their idiots stock and got new a one.

PS. And yes, revealing the PM is considered as a very bad thing, at least here, in Russia, I don’t know maybe that is OK in US…

Keep stirring that pot there WOK
must be hitting the Zima early… 😆 😆 😆

I don’t think ANYONE including myself has stated the broken stocks are “no big deal”
isn’t EVERYONE in agreement the packing needs to evolve as does the proceedure for dealing with damaged goods?

Frankly it takes a bit of damn nerve to make a post like you just did
I had a shit Marauder out of the first production run so should those folks that received great ones and supported the gun early on have been told to swap their good one for my bad one?
seems thats what you are sayin’ in attempt to shout folks down huh?

tell you what, my stock is perfect with nice figure…some one wants to swap out Maybe we can work something out…like their stock & $150.00 plus shipping as I am the one absorbing the repair costs for a field stock, the wait for a new one and may well end up with plainer wood
Any takers?
be a couple weeks before I can ship, mine is in the safe at the cabin

thing is none of the guys with broken stocks have stepped forward to state what will satisfy them since it seems Tony doesn’t have a pile of spare stocks sitting around
further I have already stated I might be interested in purchasing a broken stock and Tony did offer to sell a replacement at what I assume is his cost
Syn’s made a great offer that no one seems interested in taking him up on…WHY?

Yeah over time I would come out ahead but this ain’t no Left Coast barefoot Hippie Commune so you can spare me your Occupy TAG drivel 😆 😆 😆

Amen WOK, those who said it’s not a big deal and then don’t step up should do the walk of shame! :whoop:

😆

My offer still stands, i’ll fix any of the busted stocks for free, just ship the stock ONLY, fuck i’ll even pay for the return shipping (well packed and insured of course).

No takers?! 😕

Btw, Zoco’s EdGun is not broken, that looks like the the wood grain to me and i’m sure he would have said something if it was…

Thinking about it.

I have an idea.

We have EdGun owners here that have pristine stocks who do not think a cracked stock is a big deal and people should just fix it and move on.

So lets see if they are genuine in their lack of concern of receiving a cracked stock.

I propose any Edgun owner who has a perfect stock and thinks the crack stock thing is being blown out of proportion to SWAP their stock with a member who has a cracked one.

This way the person who does not care about having a cracked stock will have one, and the person who does not want a cracked stock will have a perfect one.

So who is going to be the first one to swap their stock for a cracked one?

Come on and step up! It is no big deal right?

Please post here if you are willing to swap your perfect stock for a cracked one.

I am serious.

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