Q:

Mutant Short TGAG barrel replacements

Has anyone received news about getting their barrels? Over three weeks for me and no news or updates. I’m usually a patient guy but man was TGAG quick to take my money. FMR!

Gabe

Taipan Air Rifles

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Viewing 15 replies - 16 through 30 (of 67 total)

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For what it’s worth, I purchased a tank and all the fixins’ from Joe and he was an absolute pleasure to deal with. He also sent me a fitting for a new gun at NO CHARGE.

quote endothelium:

Joe, no sweat. I hope I don’t need to bother you next week.
Regards,
Endo

Endo, PLEASE DO call if you don’t get your issue resolved in timely manner. I am trying to follow up on all the stuff that needs to be done. I don’t want anything falling between the cracks. FYI, I’ll be out of the office for Cub Scouts from Noon Friday, through Sunday evening.

Heck that is a lot of emails.

Soon if they follow your advice you will get a million calls a day and then tell people to email you šŸ˜›

Joe, no sweat. I hope I don’t need to bother you next week.
Regards,
Endo

quote WalkonKing:

Hey Joe,

They make phones now that actually let you know when you get emails immediately :whistle: and notify you in email when you get a PM here :mrgreen:

This way you can be a Ninja and not let anything get past you :rofl:

One of my helpers responded to an email “To be removed from this mailing list…”, which was a fishing email for harvesting good emails. Bottom line, I get a million emails a day. I tell everyone with 100 emails coming in a day, just Call, CALL, CALL!

Hey Joe,

They make phones now that actually let you know when you get emails immediately :whistle: and notify you in email when you get a PM here :mrgreen:

This way you can be a Ninja and not let anything get past you :rofl:

Endo, I was in Arizona on Friday and over the weekend loading the trucking, and driving cross country. Friday was an odd day, not only was I out of the office, in AZ, but Adam just happened to take off at noon (so nobody but me to answer calls while I was out there). Call my personal cell at (714) 612-5956, and I will immediately follow up. I apologize for not returning your calls (and emails are NOT the way to contact me). I understand any frustration from one of our customers. What I don’t have sympathy is a person who purchased an airgun from another dealer (not Petr, not me) and incessantly attacks me for it.

To be honest, had I known what I know now, I’d have said forget it, and not gone through with this. Everyone would have been on their own with Petr, and I’d be happy with just my AirTanksForSale.com selling lots of air tanks, and ExpertHPA selling a couple of guns now and then. No sweat off my back living the way I am.

The question has been asked who has had their issue solved. I re-ask the question in a more clear manner. WHO HAS NOT been satisfied? I prefer a phone call first if they read this. Those are the people that I request to contact me ASAP (but not after 12 Noon Friday, as I am going camping all weekend with my Cub Scout and Boy Scout for Camporee or Camperall). I’ll be back in the office Monday. Give me a little grace, because I am fixxing a large number of issues, but try that first. If I don’t return a call, PLEASE call me back between 8AM-4:30PM Pacific.

Thank your for reaching out.

Joe, I called you last week on Wednesday and you asked my name and phone number to check on the AZ shop and will call me back. But my phone didn’t show you have called back. So, I called you again on last Friday. But you told me you were busy and asked my name and phone number again, and asked me to call back on Monday. Again, I called on Monday and you gave me Petr’s phone number asking me to call him. I originally though you are going to help me with the issues I have with Petr that I have returned the barrel and scratched side-lever back to him more than 2 weeks ago, and haven’t heard back from him on the status. I kept sending him emails with no response. Anyway, I called Petr yesterday, and he apologized for letting me wait so long, and he said he is in California for a business trip and will be home on Wednesday (today). He said he has finished the barrel and will send out the replacement to me on either this Thursday or Friday with tracking number. We will see… My impression is that he is too busy to handle the situation in a timely manner. Since he has finished the barrels and he has the guns, the things can be resolved easily. He now just needs to test them and ships them out. Of course, he needs to make sure to send to the right person with right address and correct gun. But again… I am practicing my patience and accumulating my force.

I believe Oak is expressing his thoughts on the barrel issues that were created by the dealers that the guns were sent out inconsistent with the advertisement. Many things he said are correct from customers’ point of view. The dealers were taking no response, or slow response, in a very passive manner. Oak’s motivation is to get the barrel mess fixed as soon as possible. I support his view since I am one of the ā€œvictimsā€. The intention from both of you is good, helpful, and respectful. Resolving the issue as soon as possible is good for both dealers and customers. We should work together to have this mess resolved. I have received my ā€œLittle Beautyā€ nearly a month ago, but now I can only stare at her and cannot enjoy her performance.

Joe, thank you for stepping into this mess and trying to help customers. I will certainly call you for help again if I haven’t received the tracking by the end of the week. Again, I appreciate your effort to straighten out this mess.

quote :

Oak,

I understand about that.

But after awhile once the point has been made and answered continued rants saying the same thing over and over and over and over and over and over and over and over and over and over and over and over….. annoying isn’t it?

Oak,
Put your head very close to your screen…..

WE GET IT!!!!!!!!

Call Joe if you have a problem

quote oakey631:

And who the f@#$ is Joe Brancato coming on here telling us who can post about a topic and who can not. So I am being censored because I did not buy my Mutant from Peter so I have no place posting about this. Joe as much as you want to stick your head in the sand about this thinking it will just go away pretend you have nothing to do with this you are wrong. You now own a problem get behind it.

Joe Brancato IS the person that HAS been taking care of all the issues. THAT’S who I am.
p.s. And you didn’t even buy your Mutant from me or Petr, and you have attacked us. We all now see the kind of person you are.

And who the fuck is Joe Brancato coming on here telling us who can post about a topic and who can not. So I am being censored because I did not buy my Mutant from Peter so I have no place posting about this. Joe as much as you want to stick your head in the sand about this thinking it will just go away pretend you have nothing to do with this you are wrong. You now own a problem get behind it.

quote oakey631:

Joe go back and read. A few folks gave you some advice get infront of this before it gets infront of you and then it becomes uncontrolable. It is my hope that Peter takes care of all the people who bought these awesome airguns. The longer it drags on the more folks become resentful. And it just maybe true that Joe knew nothing about this and Peter assured Joe it would be taken care of. Well if that take care of period is an extensive amount of time I assume there will be complaints and folks posting here and , on other boards you may not be able to control. Seems like you are freaking out Joe. Yelling at me. This is not Yellow where I got tossed for merely posting the truth about something I was told. Tis is not AGN where I was tossed for saying I knew K.S. Joe good luck with this mess.

We are in front of most if not all the issues. You refuse to acknoledge that fact. You are the MAIN PERSON causing issues on the forum. You haven’t helped anyone or any issue at all. All you have done is slung mud. You have made innuendo, and outright statements, about Petr and my ethics. You constantly bad-mouth everyone involved (Petr and me),. You have falsely accused us of collusion. You are not doing anything, but constantly stirring the pot. You throw rocks at us, and cover your hand by saying you are trying to help the community. You aren’t helping it, you are hurting it.

Bottom line: You have not purchased from us. Cease and desist the attacks NOW! This is only taking up my time, instead of being on the phone helping people, or testing guns.

Oak,

I understand about that.

But after awhile once the point has been made and answered continued rants saying the same thing over and over and over and over and over and over and over and over and over and over and over and over….. annoying isn’t it? :rofl: :rofl: :rofl: :rofl:

quote oakey631:

I have a good reputation here people trust me,

I Only trust the Alex jones show
:rofl: :rofl: :rofl:

Adam my stake in this is my brothers on the TAG board bought these guns because me and Keyser reviewed them and talked them up. I have a good reputation here people trust me, they contact me on my opinions about guns I have owned or shot. When I tell folks that Peter is rebarreling guns with new barrels go buy one you better believe if he fuvks those people who bought on my rec then I am going to OPEN MY BIG MOUTH. It started with Gabe who I told that the Baby was the shit with a real barrel. Many others have bought on our recs our reviews and our experience. That is my stake in this. I am not trying to create problems the problem was created by others. Trying to fix these problems faster.

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