Q:

FrankEdstein Part 2 or Zocoloco & Why He’s Plum Loco!

Below is the thread I quoted from in its exact unedited format. Take a look at the wear and tear on a brand new Edgun R3M breech and mag, then you tell me that’s acceptable. I highly doubt it.

quote zocoloco:

Wow……. !!! 😀

I’ve spent some time in my basement. Don’t know where to start really……

I have had some 50 pellets through now, – and these were my notes:

I started at around 195 bars and used my Crombo for the speed measurements. I noted the pressure after every ten shots, – an it appears my R3M cal.22 consumes some 12/13 bars per 10 shots. I write like a pig, but people with a goood imagination may be able to read the velocity numbers I hope…….. 😳 Out of the box between 925 and 900 fps with the vast majority around between 910/920.

I used the ms-function with proper indexing, and it never failed once ! It felt a little rough in the beginning, but after a few shots I forgot all about that. It didn’t feel very different from a lot of other guns I have been shooting.

I never removed the mag. It stayed in there all the time. I realized that the mag reveals four open slots as it rotates, – and I simply recharged after every four shots via these. Refreshingly simple as the mag is somewhat hard to pull out. But as it happens, – there’s honestly no need to take it out. Just recharge as I did. It works beautifully……. :8:

Hawkeyes may notice that the mag has been “filed down” quite a bit and gone is anodizing and friends around the edges at the back of the mag. This happens because the mag is being squeezed against the back wall of the mag slot as it rotates. What squeezes it is the spring loaded ball bearing that lines up the mag for each shot:

This ball bearing is a tough little fellow with quite some force behind it. Not only does it push the mag firmly against the back wall of the mag chamber, it also gives the mag some beating as it rotates from one shot position to the next:

You should be able to see how the anodizing is being filed off on the rim of the mag.

There seems to be some grinding going on also around the center of the mag on both sides. Here is the other side of it:

However that’s not the end of the grinding story. I was very surprised to find that the outside surface of the mag also seemed a bit “tired” and “scruffy” after today’s session. Inspection of the mag slot in the breech revealed an edge on the inside that most likely shouldn’t have been there

No big deal as it will be grinded off and polished by the mag during the break-in period……. 😉

However, there’s a lot of friction in this mag set up. Some of it will go away eventually, – but not all How to lubricate this part I don’t know yet. Aluminium on aluminium is not easy, and added to that is the risk of getting some lube into the pellet slots and further into the barrel. On that path there’s an O-ring in the forward breech that must be passed too. And O-rings don’t like anything but silicone grease………

I may want to try some silicone spray glider that dries like a thin film on whatever material. It’s designed to reduce the friction of rigging, zippers etc. on a sailboat and should probably do the trick here too……..

My gun is of the MK I type, – and the breech/mag system is already obsolete. As I understand it, the versions shipped to the US is of the MK II variant. I’ve never seen one of those but will soon. Apparently the mags and the indexing system may have been modified a little and for the better. The little nasty ballbearing that pushes the mag against the wall, has been moved inwards towards the center of the mag. That should mean less distance for the mag to rotate against it between shots. It should also mean that the cam that indexes the mag would need less power to do so as it gets a longer “arm” to work with…..

We’ll see…… 😉

Oh, – I forgot to tell you how this little bastard shoots. Below is tonight’s session on “paper”. There are five 10 shot groups shot from a sandbag at a distance of 50 m (55yds). The groups should speak for themselves:

Cheers
Trygve in Oslo 😀

Hello to all my friends and the ass kissers who won’t see this because they blocked me…

Regarding Edgun R3M: http://www.talonairgun.com/forum/viewtopic.php?f=22&t=28318&hilit=frankedstein

For those of you who are not aware of and to recap who exactly are the the Members of the ‘Ed Ass Kissing Club’ or as I like to term them, the self-absorbed, addicted, distracted and ignorant Edgun internet groupies consists of:
Ridetoeat, Coda, the Wing Nut NZ loser, The childish Krille from Sweden, Hoot, The goat screwer, Ed of course, Loco too, Synopsys, Knifemaker, and I’ll update this as I remember the others.

This post is not for the ‘Edgun Ass Kisser Club’ members and thank heaven they won’t be responding because they can’t see this thread. I am merely wanting to advise and inform those of you who can think for yourselves and are open-minded enough to see when something is crap and you’re being screwed.

I know many of you have missed me and my accurate, right to the point and amusing posts but we had a very hectic Christmas as business was booming. We finally caught up around the middle of January. I also bought myself a new truck for a Christmas present so I’ve been entertained with that project. Airguns are cheap compared to what you can do to modify a truck today!

The weather is beautiful, 80 degrees this week, life is good, adventurous and fun and I do hope it is for you as well.

Before I get into the actual post, let me make this statement:
Imagine buying a new vehicle and finding out that the drivers door fits too tightly into the frame. Each time you open the door, the paint chips and the door is very hard to open. You then come to the revelation that you don’t need the door because you can enter the vehicle through the window. Now, would that be acceptable? Of course not but the ass-kissing club members, Loco in particular, would have you believe that this is acceptable when owning a $2000 Edgun. And then to add insult to injury, you make this issue aware to everyone and people tell you that it’s acceptable and quit complaining and just use the window to get into the vehicle. Sounds ridiculous, well read on…

I thought I’d post a long overdue comment that ‘Zocoloco’ made or as I like to call him, just plain ‘Loco’ regarding his beloved Edgun in this thread:

http://www.talonairgun.com/forum/viewtopic.php?f=22&t=26855&p=281535&hilit=However%2C+there%27s+a+lot+of+friction#p281535

OK, here we go….

Loco, you’re off your rocker! Do you have your head crammed so far up Ed’s butt that you don’t see how ridiculous you sound protecting his piece of crap gun!

First asinine statement and I quote:
”I never removed the mag. It stayed in there all the time. [b] I realized that the mag reveals four open slots as it rotates, – and I simply recharged after every four shots via these. Refreshingly simple as the mag is somewhat hard to pull out. But as it happens, – there’s honestly no need to take it out. Just recharge as I did. It works beautifully”[/b]

Loco, the gun is designed to remove the mag not refill it each time you see 4 empty slots. If that’s the case why buy a multi shot! The ”mag is somewhat hard to pull out” is the poor design of the breach and mag itself that you are defending. The thing was designed to fill the mag, load it into the gun, shoot till empty, remove, and replace; not fill after every 4 shots. Incredible statement.

Second asinine statement and I quote:
”Hawkeyes may notice that the mag has been “filed down” quite a bit and gone is anodizing and friends around the edges at the back of the mag. This happens because the mag is being squeezed against the back wall of the mag slot as it rotates. What squeezes it is the spring loaded ball bearing that lines up the mag for each shot”

Loco, ”filed down” is a satisfactory appearance and function of this flawed model! I own other guns with similar mags and they don’t look ”filed down”. It a design flaw in a $2000 gun.

Third asinine statement and I quote:
”This ball bearing is a tough little fellow with quite some force behind it. Not only does it push the mag firmly against the back wall of the mag chamber, [b]it also gives the mag some beating as it rotates from one shot position to the next”[/b]

Loco, once again this is a design flaw. The gun was designed by an amateur looking to pop out another model to us unsuspecting buyers. Once again, this is a design flaw. I own many other guns with similar mags that operate smoothly without the difficulty this Edgun model presents. And you think that taking a “beating” is an acceptable operating procedure and acceptable design! You are plum loco.

Fourth asinine statement and I quote:
”There seems to be some grinding going on also around the center of the mag on both sides”

Loco, this is an understatement! And you think ”grinding” on a brand new gun is acceptable and a ingenious design? The gun is flawed as is the design.

Fifth asinine statement and I quote:
”However that’s not the end of the grinding story. I was very surprised to find that the outside surface of the mag also seemed a bit “tired” and “scruffy” after today’s session. Inspection of the mag slot in the breech revealed an edge on the inside that most likely shouldn’t have been there”

Loco, so now there is a ‘burr’ on the inside of the breech that ”most likely shouldn’t have been there”. Incredible and you don’t see anything wrong with that and accept it. Well, I don’t! The gun is flawed and should have never been released to the general public until these issues had been resolved.

Sixth asinine statement and I quote:
”No big deal as it will be grinded off and polished by the mag during the break-in period”

Loco, ”No big deal” huh. You’re a pinhead to accept mediocrity when paying $2000 for a gun.

Seventh asinine statement and I quote:
”However, there’s a lot of friction in this mag set up. Some of it will go away eventually, – but not all”

Loco, so some of it will go away ”eventually” as in when? A month, six months, six years? Is one supposed to suffer through that period with a $2000 gun? And, what is someone to do with the “friction” that does not “go away eventually” as you stated? So we’re just supposed to accept it and pretend it isn’t there because of our love for Ed. You and the others can kiss his ass, I won’t.

I’m done and want to wish all of you a great week ahead.

EdGun

All Replies

Viewing 15 replies - 46 through 60 (of 146 total)

1 2 3 4 5 8 9 10

Machine gun..

And what was the resolution? was it for the better of edgun? were promises made? will things change? did you get a new R3M ?

Yes some explanation. And everything goes away.

quote Machine Gun:

.
.
.
NOTICE:

Please read this in its entirety.

As of 02/28/2014 this issue has been resolved.

Tony and I ask that no one reply so that this post can remain as the final outcome to this thread and end this issue once and for all. I know many of you will be overjoyed and would like to reply but please refrain from doing so. Further posts will dilute the outcome for future readers so let is rest here.

Thank you for your cooperation.

Oh, so you’ve done saying your piece and are asking that no one else says anything else? Despite you going on. And on. And on and on and on..??
You’re happy now I take it and would like the matter closed?
So basically the ‘Trumpet Of Truth’ has had his butt salved and would now like to close the matter.
No more bitching, no more whining ‘cos ‘you is all happy now’?
‘Please no one, don’t be say nuttin’ ‘cos I is all solved’?
You really are a cunt.
What respect I may have had for you just went out the window.
No, I don’t, and never will own an Edgun, but that pussy post really did just take the biscuit.
You’re an utter wanker.

.
.
.
NOTICE:

Please read this in its entirety.

As of 02/28/2014 this issue has been resolved.

Tony and I ask that no one reply so that this post can remain as the final outcome to this thread and end this issue once and for all. I know many of you will be overjoyed and would like to reply but please refrain from doing so. Further posts will dilute the outcome for future readers so let is rest here.

Thank you for your cooperation.

quote WalkonKing:

quote SECoda:

You are the misquoting King! If I were an insurance adjuster I would give the blame allocation 80% Ed 20% customer on a new major redesign release. Everybody has some skin in the risk.

Then why does the customer pay 100% then?

LOL, You are the “ONE Liner” King :8:

quote SECoda:

You are the misquoting King! If I were an insurance adjuster I would give the blame allocation 80% Ed 20% customer on a new major redesign release. Everybody has some skin in the risk.

Then why does the customer pay 100% then?

You are the misquoting King! If I were an insurance adjuster I would give the blame allocation 80% Ed 20% customer on a new major redesign release. Everybody has some skin in the game.

quote Machine Gun:

Here is more Edclub madness:

quote SECoda:

MG was only concerned with how fast he got get them in his little hands w/o a thought about whether he should. In reality, that magazine system should have been tested and refined for at least a year. Why did Ed release it? The customers demanded it and the ranting about getting them out sooner was unrelenting on this forum. When MG is done blaming Ed he needs to look in the mirror for the rest of the blame.

So, in-other-words it’s all my fault and everyone elses who purchased an R3M. The manufacturer is not to blame at all here. Let’s blame the buyers is now the mantra of the Edclub members. I’m not going to say where you have your head because we all know where but aren’t you tired of being a pinhead for statements like that? The blame squarely goes on Ed because of his greed to release a new model. No ethical manufacturer would release something based on your flawed logic, if you can call it that. I find your statement incredulous but what can one expect from an Edclub member who can’t see the forest from the trees. Ed can do no wrong.

I though many of you would find this amusing:

This forum now has an emoticon for how Ed treats his customers. When you buy an Edgun just bend over. Ed is the character on the right. If you look at the facial expression, he’s smiling at you until you turn around where his expression changes to a sinister look and then over you go. :butkick:

Here is more Edclub madness:

quote SECoda:

MG was only concerned with how fast he got get them in his little hands w/o a thought about whether he should. In reality, that magazine system should have been tested and refined for at least a year. Why did Ed release it? The customers demanded it and the ranting about getting them out sooner was unrelenting on this forum. When MG is done blaming Ed he needs to look in the mirror for the rest of the blame.

So, in-other-words it’s all my fault and everyone elses who purchased an R3M. The manufacturer is not to blame at all here. Let’s blame the buyers is now the mantra of the Edclub members. I’m not going to say where you have your head because we all know where but aren’t you tired of being a pinhead for statements like that? The blame squarely goes on Ed because of his greed to release a new model. No ethical manufacturer would release something based on your flawed logic, if you can call it that. I find your statement incredulous but what can one expect from an Edclub member who can’t see the forest from the trees. Ed can do no wrong.

I though many of you would find this amusing:

This forum now has an emoticon for how Ed treats his customers. When you buy an Edgun just bend over. Ed is the character on the right. If you look at the facial expression, he’s smiling at you until you turn around where his expression changes to a sinister look and then over you go. :butkick:

As a non edgun member i have no dog in this fight but I right there with you on all this MG :8:

quote Pippo:

Dear Zocoloco 😀 ,

certainly dear airgun enthusiast as most of us.

I will make this last post on this subject because I think ED doesn’t deserve this much attention anymore.

Lets start from the US market….

Somebody estimates ED’s US business to be around 100 guns the year, so basically if each gun is around 2000$ we speak about 200,000$ year.

Lets assume now that you have a weird customer that before noticing what you ED already know, I speak about the R3M being flawed (admitted publicly by ED several times) he drills 100 holes in the stock (instead MG did a very fine job by mounting the rail as we all have seen in the picture).

When this weird customer finally notices the flaws, legitimately he asks for a refund or a replacement.

You ED knowing that the R3M is flawed, instead of refunding the gun IMMEDIATELY, you start to find excuses saying “I refund but except the stock because you have mounted a rail on it. The amount I will not refund is 150$, the price of the stock”.

So you know that the gun is flawed and that the customer is 100% right with his request but instead of refunding in total you stand a fight with the customer and the forum just not to refund 150$ on a 200,000$/year business? IMHO there is something not right here.

Instead of saying “Sorry guys, I realized that the gun doesn’t perform up to NORMAL STANDARDS and I’m having sleepless nights to find a solution to solve this problem and I will repair all your guns as soon as possible, as soon as I will have found a solution”.

Instead of saying this you come out with saying something like “I see that the lesson given to MG didn’t teach anything and I will not refund even if it would cost me the whole US business”. Is there something in this behaviour that from whatever perspective can be defended or justified by whatever customer?

ED doesn’t stay behind his product and doesn’t accept to loose eventually 150$ on a 200,000$/year business (even knowing that the gun is flawed) but you stupid customer that have lost 2000$ (or 2680$ in europe) of your hard earned money you have to shut up and in addition he will teach you a lesson?

He is so arrogant that he even doesn’t propose to replace the flawed multishot breech with a single shot breech and neither does he stand to fix the flawed breeches, you customer you have to stay with your 2000$ f.cked up rifle and shut up.

The most interesting part that shows that something severe is going on is when he says the SS is no longer available but only the MS even knowing that the damn thing still doesn’t work.

Dear Zocoloco, unfortunately I’m not able to predict the future but I know the present and for me it’s definitively “EDGUN GAME OVER” :suprisedn:

WOW…..amen….that right there sums it up….

Couldn’t say it any better.! :8:

quote zocoloco:

quote Pippo:

What do you mean with “People who bought the R3M MK I should probably have waited for the MK II ?”

Do you mean the R3M MKI was advertised as having serious flaws and that only people really stupid should buy it now because hopefully the MKII will work better? (And the MKII doesn’t seem to solve the issues)

I don’t know how the R3M MK I was advertised. I have never seen an ad for Matador R3M. But what I have seen in my some 50 yrs pluss of airgunning, – is that a lot of new models from a lot of different manufacturers do have “flaws”. The Daystate Airwolf MVT among them with all the chrono failures. BSA R10 had problems of serious nature from the start. None of the above manufacturers showed an overkeen interest in helping. I know from my own experience. In general buying a new release or model is always risky. And people who are on this site should know that Edguns are in constant development. I agree though that a downright faulty gun should have been repaired/replaced under guarantee……..

Unfortunately this does not always happen in the world of airguns……….

quote Pippo:

What do you mean with “I am not the one to tell whether the MK I is so bad that one should have the right to have it replaced with the new model. May be not.”?

What I mean is that I am not a lawyer and certainly not an expert on international consumer laws. Cultures are different all over the world. However in general, I don’t think you’ll find airgun manufacturers in general willing to replace an obsolete model with a new model free of charge. They may and should replace/repair a faulty product with a functional unit of the same model without hesitation. That is if the buyer hasn’t been attempting repairs of his own. Applies to all products that I know of……

quote Pippo:

Do you support ED in his really unfair business pratices?

I don’t support any unfair business practice, – be from Ed or anybody else. What I’ve learned though is that “fairness” may be seen differently from one culture to another (ref the Atlas issue and Chinese clones in general). I’ve also learned that most problems can be overcome with a minimum of “communication ethics” and “diplomatic” approaches……

quote Pippo:

If ED doesn’t solve these problems promptly and doesn’t change his attitude to “customer friendly” then his future is written in only two words: “GAME OVER” :suprisedn:

If you say so ! You may know better than I do. I certainly don’t have the blessing to see so clearly into the future…………. 😳

What I do know is that there are numerous airgun-businesses out there still “alive” with less support than what I have seen from Ed in general…….. 😉

Cheers
Trygve :biggrinn:

Pip – good points on both posts.

Loco my dear, dear misguided friend,

First this is not about what was or was not advertised. The distributor announced a new model was coming out and will be available; this announcement is basically an advertisement. Why do you feel the need to play word games here. Let’s get to the point.

You state that a lot of models have flaws including Daystate’s and BSA’s. This is unacceptable and up to the consumer to call the manufacturer and/or distributor to task. If I purchased a Daystate and it didn’t work as it should, I would be all over Daystate and AOA. Buying a new gun should not be what you term ”risky”. I didn’t sign up for that program. I own the single shot Edguns which work as they are supposed to and expected that the R3M would work similarly. We clearly found that not to be the case. You state that “unfortunately this does not always happen in the world of airguns”. Maybe in your “world of airguns” but in my “world of airguns” it’s customer satisfaction and I expect it and an immediate resolution.

You then make the statement that you’re not an attorney nor an expert on international consumer laws. I beg to differ as you are one of the more knowledgeable individuals on this forum therefore your statement is totally preposterous. In the USA there is a term, ‘cutomer satisfaction’ and we expect it when we purchase a toaster, vehicle, home, even a box of condoms, etc and this includes airguns. I am certain Norwegians except perhaps you, all expect the same from products they purchase. I know they do because my company sells many products to Norway and they demand satisfaction as do all American citizens. Oddly enough, citizens in Italy, Germany, Saudia Arabia, Sweden, Russia, The Czech Republic, Japan, and even China are among a few countries I’ve dealt with that all expect customer satisfaction.

Ed should replace every single breech in every single R3M he and Tony sold. Every one of them or for the ones who complain at the very least assuming they want a replacement. This is what an honest, ethical and good businessman does. The fact that the Edclub allows for Ed’s bad behavior is unacceptable. They reward bad behavior with good publicity as do you. I will not especially when good press and praise flies the face of logic.

Your best statement is the following, ” I don’t support any unfair business practice, – be from Ed or anybody else”.

Really, then why do you make such statements as:
1) new models from a lot of different manufacturers do have flaws
2) None of the above manufacturers showed an overkeen interest in helping
3) In general buying a new release or model is always risky
4) Cultures are different all over the world
5) What I do know is that there are numerous airgun-businesses out there still “alive” with less support than what I have seen from Ed in general

You are supporting Ed with those statements. You are making excuses for bad behavior.

Basically, you are like the politician John Kerry who was against it before he was for it. You cannot have it both ways. Man-up and take a stance either you are for Ed on this subject or you are against him on this subject. Personally, he depends on Edclub support to sell his wares on an unsuspecting public.

Pippo stated in his analogy that Ed sells about 100 guns a year to the USA market. I hate to enlighten anyone but it is significantly more than that. He is correct about one thing, Ed caused himself all this grief because of his greedy nature. All he had to do was refund me in full and stand behind his product as any consumer would expect and I would have remained an Edclub member. His lack of concern showed Ed in his true light. He doesn’t care about you. All he cares about and wants is your money.

Let me explain another thing. Why isn’t Ed’s service better? Because he doesn’t want it to be better and anyone who should ask the Edgod for parts and accessories is just a plain bother to him and for him. Do you think he wants to sell o-rings and pack up orders for o-rings? Do you think he wants to pack up triggers? Of course not. There is no money in that for him with his business model. His business model is to sell complete guns and as many guns as the market can bear because that’s where the profit is. My guess is that each gun probably costs around $500 or so. That’s leaves a $1500 profit for Ed and Tony; however that is calculated. Don’t pick apart my numbers because whether it $465, $538 or $721 to build a gun, there is a lot of profit in this. And, that’s how Ed makes money. He doesn’t make money selling a $250 breech where the profit is only perhaps $50 to $100. That’s chump change to Ed. He wants the big bucks profit with none of the support, service, quality standards and customer satisfaction we all deserve.

Ed rushed the R3M to market because he wanted to sell new guns. They waited until the market was saturated with single shots before releasing multi-shots. He didn’t do the testing that was required and rushed to market a faulty product depending on the ignorant Edclub members to cover for his shortcomings with this model. Just read back to my original post to see the problems with this model. It should have never been released, period.

The Edclub assists Ed with his business model and the Edclub rewards his bad behavior. Unacceptable and Ed laughs to the bank each week. Dumb Americans. Well, it’s time we all wake up and demand better or buy another manufacturer’s gun. I refuse to support him and anymore of his incarnations.

Dear Zocoloco 😀 ,

certainly dear airgun enthusiast as most of us.

I will make this last post on this subject because I think ED doesn’t deserve this much attention anymore.

Lets start from the US market….

Somebody estimates ED’s US business to be around 100 guns the year, so basically if each gun is around 2000$ we speak about 200,000$ year.

Lets assume now that you have a weird customer that before noticing what you ED already know, I speak about the R3M being flawed (admitted publicly by ED several times) he drills 100 holes in the stock (instead MG did a very fine job by mounting the rail as we all have seen in the picture).

When this weird customer finally notices the flaws, legitimately he asks for a refund or a replacement.

You ED knowing that the R3M is flawed, instead of refunding the gun IMMEDIATELY, you start to find excuses saying “I refund but except the stock because you have mounted a rail on it. The amount I will not refund is 150$, the price of the stock”.

So you know that the gun is flawed and that the customer is 100% right with his request but instead of refunding in total you stand a fight with the customer and the forum just not to refund 150$ on a 200,000$/year business? IMHO there is something not right here.

Instead of saying “Sorry guys, I realized that the gun doesn’t perform up to NORMAL STANDARDS and I’m having sleepless nights to find a solution to solve this problem and I will repair all your guns as soon as possible, as soon as I will have found a solution”.

Instead of saying this you come out with saying something like “I see that the lesson given to MG didn’t teach anything and I will not refund even if it would cost me the whole US business”. Is there something in this behaviour that from whatever perspective can be defended or justified by whatever customer?

ED doesn’t stay behind his product and doesn’t accept to loose eventually 150$ on a 200,000$/year business (even knowing that the gun is flawed) but you stupid customer that have lost 2000$ (or 2680$ in europe) of your hard earned money you have to shut up and in addition he will teach you a lesson?

He is so arrogant that he even doesn’t propose to replace the flawed multishot breech with a single shot breech and neither does he stand to fix the flawed breeches, you customer you have to stay with your 2000$ f.cked up rifle and shut up.

The most interesting part that shows that something severe is going on is when he says the SS is no longer available but only the MS even knowing that the damn thing still doesn’t work.

Dear Zocoloco, unfortunately I’m not able to predict the future but I know the present and for me it’s definitively “EDGUN GAME OVER” :suprisedn:

quote Pippo:

What do you mean with “People who bought the R3M MK I should probably have waited for the MK II ?”

Do you mean the R3M MKI was advertised as having serious flaws and that only people really stupid should buy it now because hopefully the MKII will work better? (And the MKII doesn’t seem to solve the issues)

I don’t know how the R3M MK I was advertised. I have never seen an ad for Matador R3M. But what I have seen in my some 50 yrs pluss of airgunning, – is that a lot of new models from a lot of different manufacturers do have “flaws”. The Daystate Airwolf MVT among them with all the chrono failures. BSA R10 had problems of serious nature from the start. None of the above manufacturers showed an overkeen interest in helping. I know from my own experience. In general buying a new release or model is always risky. And people who are on this site should know that Edguns are in constant development. I agree though that a downright faulty gun should have been repaired/replaced under guarantee……..

Unfortunately this does not always happen in the world of airguns……….

quote Pippo:

What do you mean with “I am not the one to tell whether the MK I is so bad that one should have the right to have it replaced with the new model. May be not.”?

What I mean is that I am not a lawyer and certainly not an expert on international consumer laws. Cultures are different all over the world. However in general, I don’t think you’ll find airgun manufacturers in general willing to replace an obsolete model with a new model free of charge. They may and should replace/repair a faulty product with a functional unit of the same model without hesitation. That is if the buyer hasn’t been attempting repairs of his own. Applies to all products that I know of……

quote Pippo:

Do you support ED in his really unfair business pratices?

I don’t support any unfair business practice, – be from Ed or anybody else. What I’ve learned though is that “fairness” may be seen differently from one culture to another (ref the Atlas issue and Chinese clones in general). I’ve also learned that most problems can be overcome with a minimum of “communication ethics” and “diplomatic” approaches……

quote Pippo:

If ED doesn’t solve these problems promptly and doesn’t change his attitude to “customer friendly” then his future is written in only two words: “GAME OVER” :suprisedn:

If you say so ! You may know better than I do. I certainly don’t have the blessing to see so clearly into the future…………. 😳

What I do know is that there are numerous airgun-businesses out there still “alive” with less support than what I have seen from Ed in general…….. 😉

Cheers
Trygve :biggrinn:

Hi Zocoloco,

please let me reply before MG kicks in 😀

What do you mean with “People who bought the R3M MK I should probably have waited for the MK II ?”

Do you mean the R3M MKI was advertised as having serious flaws and that only people really stupid should buy it now because hopefully the MKII will work better? (And the MKII doesn’t seem to solve the issues)

What do you mean with “I am not the one to tell whether the MK I is so bad that one should have the right to have it replaced with the new model. May be not.”?

Do you support ED in his really unfair business pratices? The gun has flaws, it has to be repaired or replaced, that’s it. No question about what needs to be done.

Ed himself has admitted several times publicly that the gun has flaws and even after version MKII he still needs to sort out the problems.

If ED doesn’t solve these problems promptly and doesn’t change his attitude to “customer friendly” then his future is written in only two words:

“GAME OVER” :suprisedn:

Yupp, – Ed has put himself in a veeeeery difficult situation……….. 🙄

It is interesting to follow the Edgun forum in Russia where a lot of the same problems are being discussed.

He seems to be a victim of his own success now, – with a much higher demand than he can cope with……

Can you imagine all those emails/pms/phonecalls he may be getting ??? I don’t think anybody would be able to handle that in a way that would be satisfactory. His communication here on TAG is unique though……

In my opinion Ed shall have to rethink a little and formulate a strategy. Difficult if you don’t really know whether you want to get “big” or stay “small”. Ed in my opinion has come to a mooth point where decision making is vital now. “Cutting corners” is not going to do him or his clients any good……

The R3M MK I release had its obvious “flaws” (especially the cal.25 version as I understand it, the cal.22 is not that bad). People who bought the R3M MK I should probably have waited for the MK II. I am not the one to tell whether the MK I is so bad that one should have the right to have it replaced with the new model. May be not. But I can understand the frustration of some……..

The R3M MK I led to a rather immediate R3M MK II release where things were changed for the better but still far from perfect. His “multishot” action has a long way to go though before its anywhere near HW100 standards (or that of the Cricket) in terms of “smoothness”….

Availability of spareparts isn’t there. I fail to understand why it is so difficult to build up a small stock of parts in the US as well as Europe. Also “repair service/guarantee service” seems to have a long way to go (compared to some others at least)…….

I think Ed knows all this. I also think he may respond bit by bit…..

The best thing we can do is to continue to communicate with him and try to influence in a good natured manner……

“Name calling” in public places was never a constructive problem solver and may only lead to more frustration and hostility……….

Just my “one cent” contribution for whatever it may be worth………..

Thanks…..

Trygve in Oslo :biggrinn:

(So far with 6 of Ed’s creations and counting………… 😉 )

quote Hemn:

quote renval:

Ed, if you need a new distributor for your Edguns, email me. How much $ do you need to start ? I am all in.

X3 I think John can totally do it! He was trying to help me fixing my .30, we were messaging back and forward explaining how to desassemble the gun, he also sent me some orings, what stand up guy!
nothing against Tony, maybe Ed needs two people here in US to run the show!

Guys,,, as per your complains and your ongoing problems in US then again per your posts that US distributor is not that helpful or let say cannot provide all help and your demand will be delay or so ,,,, i think your are correct and need more distributors in US ,,, let ask you a question; how many Edgun owners in USA? or how many population in USA?
let is be frank ,,, i don’t think only one person can handle all the responsibility of all of you guys,,, the result will be like this ….

i think there will be no wrong thing with bringing another distributor to USA for Edgun company… Isn’t it?

hope Eduard solve this problem to you …

i just want the best for all of you guys,,, and be happy with your guns,,,

quote renval:

Ed, if you need a new distributor for your Edguns, email me. How much $ do you need to start ? I am all in.

I didn’t pay any penny ,,, i don’t think he takes money ….

This problem is Worldwide, not an isolated US issue. Let’s see when something breaks on your gun. I wonder if you still feel the brotherly love towards Ed and his guns. I doubt it – after a few months wait or so the affection will have died. Just wait and see. 😉

Sent from my iPhone using Tapatalk 2. This POS iPhone sucks though …

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