A weakness of the valve stem has been discovered? Send a box full of improved ones to your distributor in order to be able to solve the problem readily.
The customer will be very happy, satisfied and feel taken care of and receive confirmation he got the right brand.
If I look to all the signatures of the forum members it looks like the biggest business is done with the happy returning customers.
It is a bit of hit and miss too. My Edgun standard 30 cal R3 has not broken a valve stem in now over 2500 shots and it does well in every regard except for some initial baffle clipping. Others have not been as lucky.
OK he got a lemon, this happened and will continue to happen.
As long as the warranty/customer services/aftersales do the right thing this is not a major issue.
When the lemon becomes a lemon tree then this means there is a flaw in the project/design and then things becomes serious at the price they sell for and not many companies handle that situation in a fair way.
Personally now, if I have a winner I keep it, it doesn’t matter how old it got and only if there is a new proven/reliable winner on the market I may add it to the collection.
Right – he doesn’t give any details that I have seen on how/where he got it.
I see he updated some information in more answers like it shot perfectly well and now a rod broke at about the 50 shot mark. He claims to have a Cricket with tens of thousands of shots through it so a lot of BP experience. His complaints seem a bit more legit now unless he pulled the trigger at some point with the breech open or some mishandling.
We really don’t know the history on it. Who knows the true story. According to him it got past the manufacturer and the dealer with no one looking at it.
We really don’t know the history on it. Who knows the true story. According to him it got past the manufacturer and the dealer with no one looking at it.
Weird. These guns are supposed to be tested individually at the factory. Mine has been flawless but it only has some 500 pellets thru it. I took mine in to bits when i first got it – the same thing i always do with any new gun and this one was very well build. Everything was properly tightened, properly greased and properly aligned. No remarks of any kind.
Whatever happened to this guy and his Vulcan, i don´t know. I do know that there is no Gun – or any other product – on the market that will never fail. These are build/assembled by humans (yes – even Russians and Czechs are humans :biggrinn: ) and thus there will always be a gun every now and then that will fail. It doesn´t matter whether it´s a Daystate, Steyr, Vulcan, Talon or FX. Once the failure rate starts to climb over the level of isolated issues far apart , then it´s time to start to worry. I don´t name any brands here but some are really bad while others are nearly flawless. And the majority fits somewhere in between. :fishinghole:
you would hope the mfg would go over each gun with a fine tooth come and spend the time testing each one and firing each one and filtering out those that had problems.
But it seems they just assembly and ship them off.
Sure it takes more time initially but ends up with better PR and warranty work
Guys, this is a brand new construction. It is impossible to make it perfect from the beginning. Please just look at Matador where numerous improvements were applied by Ed. The customers are beta testers now. Ok, but not for this price.
Problems are there to be solved.
A weakness of the valve stem has been discovered? Send a box full of improved ones to your distributor in order to be able to solve the problem readily.
The customer will be very happy, satisfied and feel taken care of and receive confirmation he got the right brand.
If I look to all the signatures of the forum members it looks like the biggest business is done with the happy returning customers.